I guess I must have been lucky with Exnet. I have used them dozens of times with minimal problems. I think it is remarkable how well drivers have adapted to the new culture.
My tips for happy Exnet (or other ride-sharing app) usage:
1. After a car accepts, observe him on the map to see if he moves. If he doesn't move for over a minute or starts going in the wrong direction, cancel and start again.
2. When he gets close, make a mental note of the car type and last two numbers of the registration number (but be prepared for the car colour to be different).
3. Be visibly there in the street as he approaches. Wave your (lit) phone at him, but be wary of thieves on motos as you do that.
4. Greet him in Khmer as you get in the car. Get in the front seat. Put on your seat belt.
5. Give him directions (in Khmer) all the way to your destination (bot cheveng, bot sdam, drong is all you need). If he asks your destination, just tell him something vague and keep giving him precise directions.
6. When you arrive tell him to stop and also tell him "Finish". He will then process this on his phone. The fare will be visible on his phone even before he enters finish. You need to look at his phone to ascertain the fare. It may take a long while for the fare to show on your phone and he may inflate the fare if you just hear it from him. So it is important that you look at his phone. Being in the front seat helps.
7. Have change approximate to the exact fare ready. Round it up to the nearest 500 riel.
8. Say a polite goodbye and get out.
9. If it was a Lexus or a smart Camry, revel in the looks you receive as you get out.
10. Congratulate yourself on having travelled in safety and comfort and having paid less than a tuktuk would have charged, and you didn't even have to haggle.
Exnet scams
I think, QED, you missed perhaps the most important of all; when you get in, make sure that he does in fact press the button on his phone to start the ride. The biggest problem I have had with Exnet is drivers refusing to do this; they either want to use another meter in the car or make up a price for themselves. They have a range of excuses to try to get you to agree to this, such as 4G no work, phone no have money, this meter cheaper (lol (fucking idiots)), etc etc.
TheGrimReaper wrote: ↑Mon Sep 02, 2019 1:45 pmSlavedog, you do not belong on this forum as you talk too much sense.
I had the ''meter not work'' pulled on me in Saudi Arabia, about every other cab ride. I'd tell the guy to let me out and I'd get another cab. Never had to get out, not once.
Thanks for this. Yes I have had this happen (but not recently). Sometimes they genuinely forget, in which case when we arrive there is no fare on their phone app and I just pay them whatever I usually pay for that journey. On rare occasions a driver has said to me he wants to use his (taxi) meter, I just say no, use Exnet. I remember on one occasion he left his meter on and when we arrived the fare on his meter was less than the (already cheap) Exnet fare! The "meters" to avoid are the ones they have as apps on their phones. They can set these to any rate per km that they like.slavedog wrote:I think, QED, you missed perhaps the most important of all; when you get in, make sure that he does in fact press the button on his phone to start the ride. The biggest problem I have had with Exnet is drivers refusing to do this; they either want to use another meter in the car or make up a price for themselves. They have a range of excuses to try to get you to agree to this, such as 4G no work, phone no have money, this meter cheaper (lol (fucking idiots)), etc etc.
EDIT - But to put this in context, I reckon I have used taxi apps about 250 times. Problems have been few and far between.
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I feel the same as QED I have used the taxi apps a lot. Mostly PassApp but also sometimes EXNET. Yeah it's not perfect and there are occasional issues but these issues are still less than the issues (nuisance and inconvenience) of using a Tuktuk.
Getting them to start and stop the meters and seeing the fare for yourself is the best advice.
The 'other' meters can me a money saving thing for them - if you look at their phone you can see the price per mile and they run by GPS so should be reasonably accurate. They often do this so they can avoid the 10% exnet fee - but I expect exnet will catch on to the high instances of cancelled journeys and kick them off.
Getting them to start and stop the meters and seeing the fare for yourself is the best advice.
The 'other' meters can me a money saving thing for them - if you look at their phone you can see the price per mile and they run by GPS so should be reasonably accurate. They often do this so they can avoid the 10% exnet fee - but I expect exnet will catch on to the high instances of cancelled journeys and kick them off.
You don't have to check his phone, you can see it all on your own phone. If he starts the ride before arriving, just send him off without entering the car. If he doesn't activate the ride, just remind him. If he has some excuse like 'no internet' (which would be weird since my phone has service....) I just pay the fare Exnet indicated before the ride, rounded up to the nearest 1000r.slavedog wrote:I think, QED, you missed perhaps the most important of all; when you get in, make sure that he does in fact press the button on his phone to start the ride. The biggest problem I have had with Exnet is drivers refusing to do this; they either want to use another meter in the car or make up a price for themselves. They have a range of excuses to try to get you to agree to this, such as 4G no work, phone no have money, this meter cheaper (lol (fucking idiots)), etc etc.
Just make sure you have enough small change in your wallet.
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Miguelito the baller would be proud.QED wrote: 7. Have change approximate to the exact fare ready. Round it up to the nearest 500 riel.
"OK sir it's 21,300 riel"
"Here's twenty two thou— , wait, here's 21,500, my good man."
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