[quote="Jackal"][quote="poophnom"][quote="Jackal"]With Passapp, you can put in whatever number you want. That's useful, as it makes it easy to send tuk's for people.[/quote]
There are [b]many copycats[/b]. I think not bad about it bc we have more options to choose.
Please try iTsumo once.
We,local engineers developed it by ourselves.
[/quote]
Are you familiar with the expression "The pot calling the kettle black"?[/quote]
I know but not like that, it simply is a differentiation of iTsumo with other taxi apps.
Actually iTsumo welcomes all apps, we think competitions improve service quality and benefit us all.
Taxi Booking App iTsumo Offers Welcome To Uber And Grab
https://www.b2b-cambodia.com/news/taxi- ... -and-grab/
Best Regards,
Seek feedback about iTsumo, the Cambodia TukTuk n Taxi App
Some feedback, let me drop a pin for pickup. Everytime it says my pickup is a block away from where I actually am and the driver can't find me resulting in numerous frustrating phone calls
[quote="Gardiguy"]Some feedback, let me drop a pin for pickup. Everytime it says my pickup is a block away from where I actually am and the driver can't find me resulting in numerous frustrating phone calls[/quote]
Maybe we made it difficult to understand.
Actually you can drop pin for pickup in confirm booking screen.
[url=https://postimg.org/image/26u89ruwe3/][img]https://s1.postimg.org/26u89ruwe3/Scree ... 154316.png[/img][/url]
We'll find a way to make this easier to understand.
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iTsumo, the Cambodia TukTuk & Taxi App: https://open.itsumotaxi.com/
Maybe we made it difficult to understand.
Actually you can drop pin for pickup in confirm booking screen.
[url=https://postimg.org/image/26u89ruwe3/][img]https://s1.postimg.org/26u89ruwe3/Scree ... 154316.png[/img][/url]
We'll find a way to make this easier to understand.
----------
iTsumo, the Cambodia TukTuk & Taxi App: https://open.itsumotaxi.com/
Own your own space - this type of advertising saying "we're the same as {insert multi-billion dollar valued competitor here}" will get you nowhere pretty fast:
It's like opening a coffee shop (because there aren't enough of those) and having marketing that says "Just like Brown coffee!" - as a customer I'm thinking you're just a cheap copy of a better product (that you even advertise a competitor yourself?!), so why would I bother with cheap/half arsed experience that merely copies another business that I'm already happy with?
What are you going to do if Uber or Grab, etc. change their business model - just copy it again and hope to pick up some crumbs, or are you going to LEAD the Cambodian market somehow with local knowledge that they simply don't have with all their short-time expat management? Is your app in Khmer language, are you leveraging local mobile wallet payment options like Wing, TrueMoney, SmartLuy, etc integrated into your app? Most important, if you're local - you understand the local market & what problem you're trying to solve for the customer ... and I don't mean the expats/tourists who can't speak a word of Khmer who would die without such apps, I mean the Tuk-Tuk drivers themselves - what's in it for them, can you convert a large enough number of Tuk-Tuk guys with EXISTING regular customers to use your app to have real benefit to their lives for the local market? It's a common thing I see here nowadays, all focus on super cool app stuff - but Cambodia only works business-wise if you hit mass market. {insert country} Embassy staff nipping off to the coffee shop to grab an iced latte isn't a sustainable business model; changing the way all Cambodians use existing Tuk-Tuks every day of their life via your platform probably is.
It's like opening a coffee shop (because there aren't enough of those) and having marketing that says "Just like Brown coffee!" - as a customer I'm thinking you're just a cheap copy of a better product (that you even advertise a competitor yourself?!), so why would I bother with cheap/half arsed experience that merely copies another business that I'm already happy with?
What are you going to do if Uber or Grab, etc. change their business model - just copy it again and hope to pick up some crumbs, or are you going to LEAD the Cambodian market somehow with local knowledge that they simply don't have with all their short-time expat management? Is your app in Khmer language, are you leveraging local mobile wallet payment options like Wing, TrueMoney, SmartLuy, etc integrated into your app? Most important, if you're local - you understand the local market & what problem you're trying to solve for the customer ... and I don't mean the expats/tourists who can't speak a word of Khmer who would die without such apps, I mean the Tuk-Tuk drivers themselves - what's in it for them, can you convert a large enough number of Tuk-Tuk guys with EXISTING regular customers to use your app to have real benefit to their lives for the local market? It's a common thing I see here nowadays, all focus on super cool app stuff - but Cambodia only works business-wise if you hit mass market. {insert country} Embassy staff nipping off to the coffee shop to grab an iced latte isn't a sustainable business model; changing the way all Cambodians use existing Tuk-Tuks every day of their life via your platform probably is.
Meum est propositum in taberna mori,
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
And don't have a username with "poop" in the name.Spigzy wrote:Own your own space - this type of advertising saying "we're the same as {insert multi-billion dollar valued competitor here}" will get you nowhere pretty fast:
It's like opening a coffee shop (because there aren't enough of those) and having marketing that says "Just like Brown coffee!" - as a customer I'm thinking you're just a cheap copy of a better product (that you even advertise a competitor yourself?!), so why would I bother with cheap/half arsed experience that merely copies another business that I'm already happy with?
What are you going to do if Uber or Grab, etc. change their business model - just copy it again and hope to pick up some crumbs, or are you going to LEAD the Cambodian market somehow with local knowledge that they simply don't have with all their short-time expat management? Is your app in Khmer language, are you leveraging local mobile wallet payment options like Wing, TrueMoney, SmartLuy, etc integrated into your app? Most important, if you're local - you understand the local market & what problem you're trying to solve for the customer ... and I don't mean the expats/tourists who can't speak a word of Khmer who would die without such apps, I mean the Tuk-Tuk drivers themselves - what's in it for them, can you convert a large enough number of Tuk-Tuk guys with EXISTING regular customers to use your app to have real benefit to their lives for the local market? It's a common thing I see here nowadays, all focus on super cool app stuff - but Cambodia only works business-wise if you hit mass market. {insert country} Embassy staff nipping off to the coffee shop to grab an iced latte isn't a sustainable business model; changing the way all Cambodians use existing Tuk-Tuks every day of their life via your platform probably is.
[quote="Spigzy"]Own your own space - this type of advertising saying "we're the same as {insert multi-billion dollar valued competitor here}" will get you nowhere pretty fast:
[img]https://scontent.fpnh2-1.fna.fbcdn.net/ ... e=5A9FE8F9[/img]
It's like opening a coffee shop (because there aren't enough of those) and having marketing that says "Just like Brown coffee!" - as a customer I'm thinking you're just a cheap copy of a better product (that you even advertise a competitor yourself?!), so why would I bother with cheap/half arsed experience that merely copies another business that I'm already happy with?
What are you going to do if Uber or Grab, etc. change their business model - just copy it again and hope to pick up some crumbs, or are you going to LEAD the Cambodian market somehow with local knowledge that they simply don't have with all their short-time expat management? Is your app in Khmer language, are you leveraging local mobile wallet payment options like Wing, TrueMoney, SmartLuy, etc integrated into your app? Most important, if you're local - you understand the local market & what problem you're trying to solve for the customer ... and I don't mean the expats/tourists who can't speak a word of Khmer who would die without such apps, I mean the Tuk-Tuk drivers themselves - what's in it for them, can you convert a large enough number of Tuk-Tuk guys with EXISTING regular customers to use your app to have real benefit to their lives for the local market? It's a common thing I see here nowadays, all focus on super cool app stuff - but Cambodia only works business-wise if you hit mass market. {insert country} Embassy staff nipping off to the coffee shop to grab an iced latte isn't a sustainable business model; changing the way all Cambodians use existing Tuk-Tuks every day of their life via your platform probably is.[/quote]
Dear Mr.Spigzy,
Thank you so much for your precious feedback!!
We are going lead the Cambodian market somehow, it is our goal.
It is hard to digitize TukTuk and TukTuk users, many cannot even read.
Anyhow We will challenge. As you mentioned, what in it for them. There's must be a way.
We will consider integrating local payment as well.
Best Regards,
iTsumo https://open.itsumotaxi.com/
[img]https://scontent.fpnh2-1.fna.fbcdn.net/ ... e=5A9FE8F9[/img]
It's like opening a coffee shop (because there aren't enough of those) and having marketing that says "Just like Brown coffee!" - as a customer I'm thinking you're just a cheap copy of a better product (that you even advertise a competitor yourself?!), so why would I bother with cheap/half arsed experience that merely copies another business that I'm already happy with?
What are you going to do if Uber or Grab, etc. change their business model - just copy it again and hope to pick up some crumbs, or are you going to LEAD the Cambodian market somehow with local knowledge that they simply don't have with all their short-time expat management? Is your app in Khmer language, are you leveraging local mobile wallet payment options like Wing, TrueMoney, SmartLuy, etc integrated into your app? Most important, if you're local - you understand the local market & what problem you're trying to solve for the customer ... and I don't mean the expats/tourists who can't speak a word of Khmer who would die without such apps, I mean the Tuk-Tuk drivers themselves - what's in it for them, can you convert a large enough number of Tuk-Tuk guys with EXISTING regular customers to use your app to have real benefit to their lives for the local market? It's a common thing I see here nowadays, all focus on super cool app stuff - but Cambodia only works business-wise if you hit mass market. {insert country} Embassy staff nipping off to the coffee shop to grab an iced latte isn't a sustainable business model; changing the way all Cambodians use existing Tuk-Tuks every day of their life via your platform probably is.[/quote]
Dear Mr.Spigzy,
Thank you so much for your precious feedback!!
We are going lead the Cambodian market somehow, it is our goal.
It is hard to digitize TukTuk and TukTuk users, many cannot even read.
Anyhow We will challenge. As you mentioned, what in it for them. There's must be a way.
We will consider integrating local payment as well.
Best Regards,
iTsumo https://open.itsumotaxi.com/
Tried iTsumo 3 times. Always got "No driver available".
Switched to PassApp, works reliably every time.
Your problem is not the app. It is the drivers. Anyone can develop an app. You can also buy a ready made Uber clone including source code for a few hundred dollars and customize it. Just do a Google search for Uber clone script. I hope you didn't waste your time and resources writing yours from scratch. That would have been an error in judgement.
You need to get several dozen sales people on the street and in the gutters training drivers and recruiting them to your platform. They have to be the kind of people a tuk tuk driver would trust, not guys in suits. This business is about customer service and business savvy. Nobody cares if you spent tens thousands of dollars reinventing the wheel locally. Get the drivers first before you worry about customers, because any customer who experiences what I did will just delete your app for one that is reliable.
Switched to PassApp, works reliably every time.
Your problem is not the app. It is the drivers. Anyone can develop an app. You can also buy a ready made Uber clone including source code for a few hundred dollars and customize it. Just do a Google search for Uber clone script. I hope you didn't waste your time and resources writing yours from scratch. That would have been an error in judgement.
You need to get several dozen sales people on the street and in the gutters training drivers and recruiting them to your platform. They have to be the kind of people a tuk tuk driver would trust, not guys in suits. This business is about customer service and business savvy. Nobody cares if you spent tens thousands of dollars reinventing the wheel locally. Get the drivers first before you worry about customers, because any customer who experiences what I did will just delete your app for one that is reliable.
Dear Mr.monomial
You're correct. There are many cloned apps. It would be very much easier for us if we choose the clone app also but iTsumo team decided to develop our own from scratch.
I think you're right about getting drivers first. We're trying our best now.
Thank you so much.
iTsumo https://open.itsumotaxi.com/
You're correct. There are many cloned apps. It would be very much easier for us if we choose the clone app also but iTsumo team decided to develop our own from scratch.
I think you're right about getting drivers first. We're trying our best now.
Thank you so much.
iTsumo https://open.itsumotaxi.com/
Itsumo has been difficult to use today and yesterday. Many times, I cannot complete the order because I cannot click on GO, so I decide to walk. Then later I get a message that the driver has arrived. Today the driver even claimed to have taken me on a ride and a fare of 3000 riel was shown. Of course I never saw him so I did not pay.
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