Fuck You Meal Temple
Fuck You Meal Temple
An open letter to Meal Temple:
Dear Meal Temple,
I am writing this because I am sick and tired of your terrible customer service. As a company you operate as a middle man between people and restaurants with one simple goal, to deliver the desired food to customers that order it. Time and time again you have failed in this endeavor.
In the past I have had issues where I've ordered on your site, only to be called thirty minutes later and told the selected restaurant was closed. Or there have been times when I've waited 90+ minutes for my food. And there have been many other, small issues, that I do no need to go into.
But last night was the precipice of disappointment. At 8 PM I placed an order with you, and promptly received the order confirmation. 75 minutes later, at around 9:15 PM, you called me to inform that you had been too busy with other customers, and were just going to place my order with the restaurant, and it would be another 30 minutes, but you would wave the $1 delivery charge for the inconvenience. I was a little annoyed, but said to go ahead as I was very hungry and to just do what you needed to do. It then took over an hour, and I finally called you. You knew exactly who I was, and said "I'm sorry, that restaurant is closed now, we can't deliver you food tonight." By now it was 10:30 PM on a Sunday night, you kept me waiting 2.5 hours, and then every other restaurant was closed, so I could not order more food.
You screwed me last night, and I will refuse to use your service again. It was not only unprofessional, but you have zero accountability for your actions. You also screwed the restaurant, which I could have used another delivery service to order, and screwed my hungry family. It is 100% unacceptable.
So, Meal Temple, you have failed this city. I hope that your business goes bankrupt, as it should.
Dear Meal Temple,
I am writing this because I am sick and tired of your terrible customer service. As a company you operate as a middle man between people and restaurants with one simple goal, to deliver the desired food to customers that order it. Time and time again you have failed in this endeavor.
In the past I have had issues where I've ordered on your site, only to be called thirty minutes later and told the selected restaurant was closed. Or there have been times when I've waited 90+ minutes for my food. And there have been many other, small issues, that I do no need to go into.
But last night was the precipice of disappointment. At 8 PM I placed an order with you, and promptly received the order confirmation. 75 minutes later, at around 9:15 PM, you called me to inform that you had been too busy with other customers, and were just going to place my order with the restaurant, and it would be another 30 minutes, but you would wave the $1 delivery charge for the inconvenience. I was a little annoyed, but said to go ahead as I was very hungry and to just do what you needed to do. It then took over an hour, and I finally called you. You knew exactly who I was, and said "I'm sorry, that restaurant is closed now, we can't deliver you food tonight." By now it was 10:30 PM on a Sunday night, you kept me waiting 2.5 hours, and then every other restaurant was closed, so I could not order more food.
You screwed me last night, and I will refuse to use your service again. It was not only unprofessional, but you have zero accountability for your actions. You also screwed the restaurant, which I could have used another delivery service to order, and screwed my hungry family. It is 100% unacceptable.
So, Meal Temple, you have failed this city. I hope that your business goes bankrupt, as it should.
- Wayward Woods
- I live above an internet cafe
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is this your dummy? i found it outside in the rain
no replying to those who misinterpret/misread what i write. this aint kindergarten
- ផោមក្លិនស្អុយ
- Daylight, I need Daylight !?!
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I think it’s fair enough to vent on here.
There are plenty of referrals to good businesses and the occasional warning about crap ones.
This sounds completely plausible and I had a similar experience with them (albeit not as bad) a few months back.
Who do people use for delivery?
Do you contact restaurant directly or go through another delivery service?
Dominos has a pretty impressive delivery service.
Nham24 was ok for me the one time I used it but the food arrived lukewarm.
There are plenty of referrals to good businesses and the occasional warning about crap ones.
This sounds completely plausible and I had a similar experience with them (albeit not as bad) a few months back.
Who do people use for delivery?
Do you contact restaurant directly or go through another delivery service?
Dominos has a pretty impressive delivery service.
Nham24 was ok for me the one time I used it but the food arrived lukewarm.
- Miguelito
- Ordinary Schmo
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- Location: Penh's Hill
I try to contact the restaurant directly whenever possible. I like to call and ask to place an order, and then tell them that I'll text the order and delivery address. It saves a ton of hassle to do it that way.ផោមក្លិនស្អុយ wrote: Who do people use for delivery?
Do you contact restaurant directly or go through another delivery service?
Dominos has a pretty impressive delivery service.
Nham24 was ok for me the one time I used it but the food arrived lukewarm.
I stopped using Meal Temple for this reason. It's extremely frustrating to go through the hassle of choosing where to eat, placing the order, then waiting a half hour to be called and told "not possible".amirite wrote: In the past I have had issues where I've ordered on your site, only to be called thirty minutes later and told the selected restaurant was closed. Or there have been times when I've waited 90+ minutes for my food. And there have been many other, small issues, that I do no need to go into.
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- Making Khmer girls cry since 2003
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Stopped using Meal Temple for similar reasons - wait time, wrong food, terrible customer service.
Have been using yourphnompenh and never had an issue. Got my home/work addresses saved so never need to explain to the drivers who don't speak English how to find me. Never waited for the delivery more than an hour. Site is quite outdated but delivery and selection are good.
Ordering directly from restaurants almost always results in fucktatedry with drivers not being able to find your place and wondering around the block to get the food - I'd rather starve than do that.
Haven't tried nham24, but heard good reviews. I think they accept credit cards
Have been using yourphnompenh and never had an issue. Got my home/work addresses saved so never need to explain to the drivers who don't speak English how to find me. Never waited for the delivery more than an hour. Site is quite outdated but delivery and selection are good.
Ordering directly from restaurants almost always results in fucktatedry with drivers not being able to find your place and wondering around the block to get the food - I'd rather starve than do that.
Haven't tried nham24, but heard good reviews. I think they accept credit cards
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- 5 minutes to kill
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- Joined: Fri Jul 08, 2011 11:41 am
I have also stopped using Meal Temple for the exact same reasons. Waiting 1.5-2 hours for food
Wrong orders
Now I just call the restaurants directly.
I honestly don’t understand how Meal Temple are still operational.
Wrong orders
Now I just call the restaurants directly.
I honestly don’t understand how Meal Temple are still operational.
Agreed, fuck meal temple, tried a few times and never once got what I ordered. I use nham24, they always call right after I order to confirm and have never had a problem.
Fuck them all. YPP, Meal Temple and 24. Useless, lazy fucktards.
Call direct.
Call direct.
- spitthedog
- Is the World Outside still there ?
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We were born in the wrong era. They used to carry you to the meal !
"I don't care what the people are thinking, i ain't drunk i'm just drinking"
NB: nothing in this post should be construed as denying a right "to vent on here"sociopath wrote:
is this your dummy? i found it outside in the rain
fixed!
no replying to those who misinterpret/misread what i write. this aint kindergarten
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- 5 minutes to kill
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- Joined: Sun Jan 28, 2018 3:39 pm
Thank god that's settled.sociopath wrote: NB: nothing in this post should be construed as denying a right "to vent on here"
fixed!
I think you'll find German sausages are the worst ...gavinmac wrote:"Arrrgh! My family!"
People with kids are the worst.
Meum est propositum in taberna mori,
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
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