The attached passport stayed at one of our hotels in Phnom Penh and vacated without payment. Not sure the details on how this went down but I am passing this information to you. Please see the attached passport. If he is staying with you, please ensure that the necessary documentation has been processed for payment. Plus, can you kindly advise me and I will get in touch with the hotel that he skipped from.
Hotel bill not being paid
- Hanno
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Hotel bill not being paid
If you own a hotel or guesthouse, keep an eye out:
"I realized that If I had to choose, I would rather have birds than airplanes."
Charles Lindbergh
Charles Lindbergh
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Shouldn't whoever posted that "know the details on how this went down" before posting the guy's ID and accusing him of skipping out on the bill?
All hotel owners should get cash up front or run a credit card.
All hotel owners should get cash up front or run a credit card.
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A general alert from CHA. The "details" are referring why the hotel did not take a credit card/deposit; I do not understand why there are still business not adhering to some sort of credit policy.gavinmac wrote:Shouldn't whoever posted that "know the details on how this went down" before posting the guy's ID and accusing him of skipping out on the bill?
All hotel owners should get cash up front or run a credit card.
"I realized that If I had to choose, I would rather have birds than airplanes."
Charles Lindbergh
Charles Lindbergh
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I have no idea why hotels/ guesthouses don't demand full payment in advance/after one night of a multi-day stay, unless the customer is well known.
Many arrive with just a backpack...easy to say you're going out and just never return. A passport is almost meaningless as security, most hotel owners wouldn't know an original from a copy.
Many arrive with just a backpack...easy to say you're going out and just never return. A passport is almost meaningless as security, most hotel owners wouldn't know an original from a copy.
ירי ילדים והפצצת אזרחים דורש אומץ, כמו גם הטרדה מינית של עובדי ההוראה.
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I'm pretty sure most hotel owners can tell an original passport from a copy. I agree they should get the money up front.vladimir wrote:A passport is almost meaningless as security, most hotel owners wouldn't know an original from a copy.
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Agree, but - my mistake -the owner is seldom the person who greets the guest, normally reception/ front desk, (I should have written that), and too often staffed by people who can't tell the difference.
ירי ילדים והפצצת אזרחים דורש אומץ, כמו גם הטרדה מינית של עובדי ההוראה.
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You're pretty well-travelled, gavinmac, but would you know a genuine passport from, say, Portugal as opposed to a semi-decent fake?vladimir wrote:Agree, but - my mistake -the owner is seldom the person who greets the guest, normally reception/ front desk, (I should have written that), and too often staffed by people who can't tell the difference.
ירי ילדים והפצצת אזרחים דורש אומץ, כמו גם הטרדה מינית של עובדי ההוראה.
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No.vladimir wrote: You're pretty well-travelled, gavinmac, but would you know a genuine passport from, say, Portugal as opposed to a semi-decent fake?
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I think a passport is pretty good security, in 30+ years in hospitality my guests always came back for it. But sure, credit card or cash is the way things work in the hotels I am in charge of.
"I realized that If I had to choose, I would rather have birds than airplanes."
Charles Lindbergh
Charles Lindbergh
Totally agree. Had almost 30,000 guests through in 6 years. Only ever had two non paid accounts due to staff returning deposited passports to guests, to use at the bank. Never to be seen or heard of again. A passport was then only returned with full payment, or another form of security.Hanno wrote:I think a passport is pretty good security, in 30+ years in hospitality my guests always came back for it. But sure, credit card or cash is the way things work in the hotels I am in charge of.
To reduce risk, set account to max 100 bucks, for example. Anything over has to be settled daily.
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