Post
by gavinmac » Mon Nov 20, 2017 8:20 am
Does anyone here ever ask the staff or manager when they see it on the bill? Or is that pointless because you won't get a coherent, honest answer.
Honestly, one of the issues they have had in Las Vegas is that tips for dealers are shared among the dealers only. The supervisors (pit bosses) generally can't share in tips, it creates a conflict of interest because they are supposed to resolve disputes with players at the tables. The upshot at your high end hotels is that dealers end up making more than supervisors because there's so much tipping at the high roller tables. And that creates problems, like low morale from supervisors because their underlings make more than they do, the dealers don't respect the supervisors because they make more, and no good dealers want to become supervisors because they make more as dealers.
The Wynn hotel decided to start sharing dealer tips with supervisors to counteract these issues, and of course lawsuits were filed, I think Wynn eventually lost but I don't remember.
For Cambodian restaurants, if the girls at a place like Riverside Bistro all share in tips, and the Khmer manager dudes don't, I could see them maybe working more. And then what about cooks, cleaners, security guards, hotel front desk people, etc. These aren't usually tipped positions, I don't think it's clear who should share in tips/service charges and who doesn't.