by Biker » Sun Apr 03, 2016 7:02 am
[quote]a few negative reports recently about the Kampot branch of ABA[/quote
Now I would not say that it is the Kampot Branch that is being the cause, but head office. As every things seems to be done there not in the Branches. ( so any little changes to your account has to be done in PP, cannot be done on a branch computer )
My experience of this is :- 8 weeks ago I applied for a new card as old one expired, received it a few days ago after going in every week on a Friday, as I was always told, it will be here on Friday. So every time I went in the person that I have been dealing with would be on the phone to ?? to stir them up. He even told me that He was embarrassed as to the card not having been sent yet from PP.
So, eventually I received my card on Friday gone and was told it will be ready to use ( activated ) in 20 minutes. So yesterday, needing money, went to ATM and a message :- "card not activated ".!!!!
As for changing my phone number, I informed Him of my new number weeks ago and He fills in a form to send to PP ? for them to process, this has been done 3 times so far and still not changed.
So as I said, not Kampot Branch's doing for all this, as this Man really tries to help.
[quote]a few negative reports recently about the Kampot branch of ABA[/quote
Now I would not say that it is the Kampot Branch that is being the cause, but head office. As every things seems to be done there not in the Branches. ( so any little changes to your account has to be done in PP, cannot be done on a branch computer )
My experience of this is :- 8 weeks ago I applied for a new card as old one expired, received it a few days ago after going in every week on a Friday, as I was always told, it will be here on Friday. So every time I went in the person that I have been dealing with would be on the phone to ?? to stir them up. He even told me that He was embarrassed as to the card not having been sent yet from PP.
So, eventually I received my card on Friday gone and was told it will be ready to use ( activated ) in 20 minutes. So yesterday, needing money, went to ATM and a message :- "card not activated ".!!!!
As for changing my phone number, I informed Him of my new number weeks ago and He fills in a form to send to PP ? for them to process, this has been done 3 times so far and still not changed.
So as I said, not Kampot Branch's doing for all this, as this Man really tries to help. :facepalm: