Thai Hout dosn't honour use-by dates
- ali baba
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Thai Hout dosn't honour use-by dates
I tried to return some food to Thai Hout that had mold growing on it 11 days before reaching its use by date but was refused. The only explanation provided was that I bought it too long ago, which is apparently more relevant than the use by date.
Caveat empor.
Caveat empor.
C'mere c'meye
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What was the food, when did you buy it, when did you first open it, when did you return it, and what was the use by date?
Last edited by gavinmac on Fri Aug 14, 2015 1:32 pm, edited 1 time in total.
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- Hanno
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Or put new stickers over the old ones like Angkor Market.chkwoot wrote:At least they don't remove the use-by dates like Paragon and Pencil!
"I realized that If I had to choose, I would rather have birds than airplanes."
Charles Lindbergh
Charles Lindbergh
^ This.Gin&Tonic wrote:Usually food packaging also suggests storage conditions. Keeping product in those ideal conditions should keep product fresh exceeding the use by date.
Humidity is never ideal for perishable foodstuffs.
I'd side with the shop here.
Unless you had just purchased it and discovered that it was mouldy when you got home, or even within a couple of days. Need more info from the OP before making judgement.
I'm not a negative person, I encourage people all the time...it's usually to f**k off! But, whatever.
Did you return it within 24 hours?ali baba wrote:I tried to return some food to Thai Hout that had mold growing on it 11 days before reaching its use by date but was refused. The only explanation provided was that I bought it too long ago, which is apparently more relevant than the use by date.
Caveat empor.
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What ali baba omits:
Bought a box of Nachos in January 2014, opened them, ate two and put them back in the cupboard.
Fast forward to the 31st of July: ali baba comes home from Garage/Pontoon at 4am, pissed and with the munchies. Suddenly remembers the Nachos from 18 months earlier....
Bought a box of Nachos in January 2014, opened them, ate two and put them back in the cupboard.
Fast forward to the 31st of July: ali baba comes home from Garage/Pontoon at 4am, pissed and with the munchies. Suddenly remembers the Nachos from 18 months earlier....
"I realized that If I had to choose, I would rather have birds than airplanes."
Charles Lindbergh
Charles Lindbergh
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Have a look at the parmigiano at their street 63 branch...chkwoot wrote:At least they don't remove the use-by dates like Paragon and Pencil!
Thai Huot has gone considerably downhill in the last three years or so, notably since opening the new branches - the management is spread too thinly.
Re-jigging the Monivong store so that one trolley can block an aisle was one bad move, and the punitive price hikes - Branston pickle doubling to $6 a jar for example. Many lines are now cheaper at Bayon. Too many staff doesn't help, just allows them to spend more time chatting to each other a la Lucky.
A year ago I returned a packet of shortbread - opened soon after buying and found the contents pulverised - not merely broken up but powdered. I took it back for exchange the following day. No dice. No refunds, no acceptance of liability.
I reckoned at the time I had spent in excess of $15k in the store. I was persistent with the owner. He suggested that I might have ground up the biscuits myself...
Finally he agreed to open another pack - of course they were all the same - so I got the value credited against purchases. That was all that I wanted but the process left a bad taste.
Some of their discounted chocolate has melted in the heat. They should make this clear on the price card.
In the past I've successfully returned rice (unopened) that was crawling with insects. I've not returned spaghetti that was home to giant ants, or discounted wines (luck of the draw). Or for that matter a can of anchovies which was leaking.
Thai Huot is still the best option for some purchases but it isn't what it was.
And their range of breads is dreadful.
That's really how business goes in Cambodia. It's so hard to find anyone that gives a damn about anything that maintaining any level of quality control while trying to be profitable in any business is battle that can not be won easily.
Unfortunately, you just have to take things the way they are and let it go because you're never going to find the "perfect" place.
Unfortunately, you just have to take things the way they are and let it go because you're never going to find the "perfect" place.
Reckless driving cucumber - 成
Tortellini is notorious to be fairali baba wrote:Unopened packet of tortellini that I kept in the fridge since 10 minutes after purchase.
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