There used to be a time (dons pith hat) when your embassy was there to help you; now it's all receptions and trade deals and shining Lord Puttnam's shoes.
So...I lost my passport. My fault, no-one else's. Followed instructions; filled in LS01 form, hand-delivered it to embassy, then proceeded to apply for new one (at this point, I must doff said pith hat to the overseas team at passport HQ in Liverpool who had my new passport back in PP within 10 days).
Next step was to look at how to do my visa - on old passport it was due to expire on 1/9/16 so no super rush. Went off to agency, gave new passport, sheaf of dollar bills and police report.
They phoned me later and said they also needed letter/email from embassy confirming report of lost passport to them.
And this is where the fun starts; Contacted the same person as when I made my original enquiry, politely requested a confirmation email and received this -
"All forms we receive to the Embassy regarding lost/stolen passport would have been entered into the system, however we have no record of yours being entered. Therefore the Embassy has no involvement with your old passport reporting lost. If you are still facing visa problems, please contact HMPO directly or if it is the Cambodian visa, contact the Cambodian Immigration."
This despite it being delivered by hand and my details recorded in their visitors' book.
Since then, they have not bothered their lazy fat bureaucratic arses replying to any of my emails and even went as far as to remove the complaint I placed on their FB page.
Wankers.
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Rant over. I feel a little better now.
