Smile overcharging.
Smile overcharging.
Thought I would check my receipt from a short trip to smile mart. The frozen potato chip advertised for $3.50 were $5 and a bag of salt advertised for 31c was 49c. Not the end of the world but I'm sure if I shoplifted $1.70 worth of product they would have a slightly different attitude.
Have you tried messaging HE, I’m sure he’d be outraged.
1
1
pew, pew, pew, pew!
When you see the advertised price of any products in a Cambodian store, it's best taken with a pinch of salt.Overpop wrote: ↑Sun Nov 07, 2021 9:17 amThought I would check my receipt from a short trip to smile mart. The frozen potato chip advertised for $3.50 were $5 and a bag of salt advertised for 31c was 49c. Not the end of the world but I'm sure if I shoplifted $1.70 worth of product they would have a slightly different attitude.
You should have enough in that bag to last you a few months.
You need to check the cash register as they ring it up...or do not leave until you look at the receipt....just like back in USA to be honest...
Lucky tried to overcharge me nearly double on 5kg of rice and they were shocked I caught it and refused to buy it.
One reason to shop where prices are displayed and kept up to date.
Often times I have noticed the stockers just fill in gaps with products that do not belong above the stated price...You must check and be sure it is the correct product...
Plus, you could march back to the store and take the product and receipt and get a refund.
Or, just send your Khmer gal like I do most of the time....
Lucky tried to overcharge me nearly double on 5kg of rice and they were shocked I caught it and refused to buy it.
One reason to shop where prices are displayed and kept up to date.
Often times I have noticed the stockers just fill in gaps with products that do not belong above the stated price...You must check and be sure it is the correct product...
Plus, you could march back to the store and take the product and receipt and get a refund.
Or, just send your Khmer gal like I do most of the time....
Super Duper do the same, moreover they boost the price using the pandemic for excuse. Last week I noticed that the Twinning tea English Breakfast tea bags (box of 20 bags) $3.12 at Super Duper (st.63) the same product is $2.50 at Bayon Market or Thai Huot. I sent an email mail to Super Duper about this issue,I don't think they read e-mails from customers.Overpop wrote: ↑Sun Nov 07, 2021 9:17 amThought I would check my receipt from a short trip to smile mart. The frozen potato chip advertised for $3.50 were $5 and a bag of salt advertised for 31c was 49c. Not the end of the world but I'm sure if I shoplifted $1.70 worth of product they would have a slightly different attitude.
Slow Delivery wrote: ↑Mon Nov 08, 2021 3:54 pmSuper Duper do the same, moreover they boost the price using the pandemic for excuse. Last week I noticed that the Twinning tea English Breakfast tea bags (box of 20 bags) $3.12 at Super Duper (st.63) the same product is $2.50 at Bayon Market or Thai Huot. I sent an email mail to Super Duper about this issue,I don't think they read e-mails from customers.Overpop wrote: ↑Sun Nov 07, 2021 9:17 amThought I would check my receipt from a short trip to smile mart. The frozen potato chip advertised for $3.50 were $5 and a bag of salt advertised for 31c was 49c. Not the end of the world but I'm sure if I shoplifted $1.70 worth of product they would have a slightly different attitude.
What SuperDuper does is not "the same", they're putting high prices on all of their products. I never go there. Went once, but when I saw their ridiculous prices, immediately left and never bothered to go back.
If you're getting 20 bags for that price I think you're doing OK. If it's 10 as per your photos consider buying boxes of 20. Ceylon is $4 at Bayon.Slow Delivery wrote: ↑Mon Nov 08, 2021 3:54 pmSuper Duper do the same, moreover they boost the price using the pandemic for excuse. Last week I noticed that the Twinning tea English Breakfast tea bags (box of 20 bags) $3.12 at Super Duper (st.63) the same product is $2.50 at Bayon Market or Thai Huot. I sent an email mail to Super Duper about this issue,I don't think they read e-mails from customers.
You're right that Super Duper lost some goodwill hiking prices, specifically charging more than the prices marked on the shelves. But as pointed out their normal prices are pure chutzpah, and for generally inferior products and brands. Good service however.
No one beats Lucky for price gouging trickery. Notably at the Sorya branch where the receipts are only in Khmer and require a microscope to read them.
I've never been charged the wrong price* at Thai Huot but with expansion discipline at their branches has gone to hell in a handbasket. Temperature sensitive products often thawed / melted while the staff play games.
Recently at Kiwi I was overcharged for Creme Brulée. I pointed out the price on the shelf, was told that the price had gone up and the ticket not yet updated. I said OK, just refund me the difference. They consulted their superior and told me they would only give it to me if I insisted. I insisted.
So kudos to them for playing fair.
But key failings in the way they handled it: the branch manager didn't come and sort it out, just hid in the office, and they made me ask twice. Given what I spend they should have just refunded the dessert and generated some goodwill.
Over the last year or two the supermarkets have been very quiet, and there is a lot more competition.
*Correction: only once, was charged $35 for 200g of Parmigiano, the only time I've ever managed to get a refund from them.
I don't do my grocery shopping at Super Duper only for a few items that are not available elsewhere, products imported from the US, i,e; Oscar Meyer bacon, Jose Ole Burritos and the Herdez Mexican sauces. Bayon Market is my favorite place for foods. Always thought Australian were nice people.MaxB wrote: ↑Tue Nov 09, 2021 10:06 amIf you're getting 20 bags for that price I think you're doing OK. If it's 10 as per your photos consider buying boxes of 20. Ceylon is $4 at Bayon.Slow Delivery wrote: ↑Mon Nov 08, 2021 3:54 pmSuper Duper do the same, moreover they boost the price using the pandemic for excuse. Last week I noticed that the Twinning tea English Breakfast tea bags (box of 20 bags) $3.12 at Super Duper (st.63) the same product is $2.50 at Bayon Market or Thai Huot. I sent an email mail to Super Duper about this issue,I don't think they read e-mails from customers.
You're right that Super Duper lost some goodwill hiking prices, specifically charging more than the prices marked on the shelves. But as pointed out their normal prices are pure chutzpah, and for generally inferior products and brands. Good service however.
No one beats Lucky for price gouging trickery. Notably at the Sorya branch where the receipts are only in Khmer and require a microscope to read them.
I've never been charged the wrong price* at Thai Huot but with expansion discipline at their branches has gone to hell in a handbasket. Temperature sensitive products often thawed / melted while the staff play games.
Recently at Kiwi I was overcharged for Creme Brulée. I pointed out the price on the shelf, was told that the price had gone up and the ticket not yet updated. I said OK, just refund me the difference. They consulted their superior and told me they would only give it to me if I insisted. I insisted.
So kudos to them for playing fair.
But key failings in the way they handled it: the branch manager didn't come and sort it out, just hid in the office, and they made me ask twice. Given what I spend they should have just refunded the dessert and generated some goodwill.
Over the last year or two the supermarkets have been very quiet, and there is a lot more competition.
*Correction: only once, was charged $35 for 200g of Parmigiano, the only time I've ever managed to get a refund from them.
- Lucky Lucan
- K440 Knight Captain
- Reactions: 761
- Posts: 22525
- Joined: Fri Mar 04, 2011 12:24 pm
- Location: The Pearl of the Orient
I'm not sure where you got that idea. What has it got to do with the shops mentioned? The owner of Super Duper is not one of those.Slow Delivery wrote: ↑Tue Nov 09, 2021 6:39 pmAlways thought Australian were nice people.
Romantic Cambodia is dead and gone. It's with McKinley in the grave.
- ផោមក្លិនស្អុយ
- Daylight, I need Daylight !?!
- Reactions: 686
- Posts: 4718
- Joined: Sun Feb 05, 2017 4:42 pm
I have always been under the impression it was Australian owned. Don't know where I got that idea.Lucky Lucan wrote: ↑Tue Nov 09, 2021 7:45 pmI'm not sure where you got that idea. What has it got to do with the shops mentioned? The owner of Super Duper is not one of those.Slow Delivery wrote: ↑Tue Nov 09, 2021 6:39 pmAlways thought Australian were nice people.
I usually buy at AEON2. Not the cheapest, though, typically cheaper than lucky.
Meat, I buy 50% discounted at Lucky and put it in the freezer.
And, some items, I bring from the EU, since really expensive or inferior quality in Cambodia.
Meat, I buy 50% discounted at Lucky and put it in the freezer.
And, some items, I bring from the EU, since really expensive or inferior quality in Cambodia.
-
- Similar Topics
- Replies
- Views
- Last post
-
-
Which supermarkets are known for overcharging?
by dv8inpp » Mon May 29, 2023 4:08 pm » in Cambodia Speakeasy - 2 Replies
- 425 Views
-
Last post by nerdlinger
Mon May 29, 2023 5:07 pm
-
-
-
Hun Sen, Marcos, and the Anatomy of an American Smile. (Article)
by FishHead Phil » Fri Aug 19, 2022 12:59 pm » in Cambodia News - 1 Replies
- 2180 Views
-
Last post by Lucky Lucan
Fri Aug 19, 2022 1:13 pm
-
-
-
Barang thief posters at Smile Mini Mart
by MONEYBACKGUARANTEE » Sun Aug 27, 2023 2:11 am » in Cambodia Speakeasy - 17 Replies
- 7652 Views
-
Last post by Soriya
Sun Sep 03, 2023 1:34 pm
-