Problem with Wing
I've got 99 problems, and the Wing is 1....
Last week somebody,but I'm unknown, somewhere put $50 into the Mrs Wing account. Happy days, thought I, though probably a mistake which will be sorted out by next day.
1. Next day Wing froze the account, by SMS. Called customer service, who said they'd frozen because somebody had made a mistake. '
2. No problem, refund the money, unfreeze the account.
3. A week later, still totally blocked out account, which I use to pay of a loan. Call centre staff being useless, repeated calls (in Khmer, via the wife) are getting nowhere.
Somebody f'ed up somehow, and money was sent to wrong place, but we did nothing wrong and still can't use the service to pay in, out or even check balance.
Last week somebody,but I'm unknown, somewhere put $50 into the Mrs Wing account. Happy days, thought I, though probably a mistake which will be sorted out by next day.
1. Next day Wing froze the account, by SMS. Called customer service, who said they'd frozen because somebody had made a mistake. '
2. No problem, refund the money, unfreeze the account.
3. A week later, still totally blocked out account, which I use to pay of a loan. Call centre staff being useless, repeated calls (in Khmer, via the wife) are getting nowhere.
Somebody f'ed up somehow, and money was sent to wrong place, but we did nothing wrong and still can't use the service to pay in, out or even check balance.
Massive stalker
PM incoming Pedros ...
Meum est propositum in taberna mori,
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
Spigzy
Amazing what 5 days of speaking to customer services vs 1 PM to the big fella can do for these situations. Sorted.
Amazing what 5 days of speaking to customer services vs 1 PM to the big fella can do for these situations. Sorted.
Massive stalker
Another funny Wing thing..... just went to send some $ to someone up in the provinces and was told 'No dollar, loy Khmer'. Is she fucking with me, trying to get me to exchange a couple of hundred bucks for her commission, or is there a problem with the mighty greenback?
Massive stalker
- Felgerkarb
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pedros wrote:Another funny Wing thing..... just went to send some $ to someone up in the provinces and was told 'No dollar, loy Khmer'. Is she fucking with me, trying to get me to exchange a couple of hundred bucks for her commission, or is there a problem with the mighty greenback?
Never seen this one. I pay all my bills by WIng. Will see when I go to pay electric in next few days.
====================
Why are the gods such vicious cunts?
Where is the god of tits and wine?
Why are the gods such vicious cunts?
Where is the god of tits and wine?
Tricky one that, I've got to say a lot of our provincial transactions are cashed out in Khmer Riel rather than dollars, even if the money sent was in dollars as there is certain a lot more riel in supply in the countryside. Cambodians generally agree on the exchange rate in such circumstances without any hassle over the last few riel, I'm hoping that she's just trying to inform you that even if you send dollars from her outlet, it might be cashed out in riel depending on the Wing outlet at the other end if it is a remote area.pedros wrote:Another funny Wing thing..... just went to send some $ to someone up in the provinces and was told 'No dollar, loy Khmer'. Is she fucking with me, trying to get me to exchange a couple of hundred bucks for her commission, or is there a problem with the mighty greenback?
However, sending side, absolutely you should be able to transact in the money that you've got in your hand - if that's a $100 bill, they should take it & send $100. Please give me the details if that's not the case.
If you gents have any hassles like this, you can always comment on Wing's Facebook page in English, the customer care team monitor it throughout the day and can respond quicker than me in most cases.
http://www.facebook.com/WINGmoney
Meum est propositum in taberna mori,
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
Hi
1) where can I find on the web a list of the Wing agent in the country ? on the wing website I could not find it
2) living most of the time outside of Cambodia, Is it possible to transfer the amount using the web or just the mobile phone ? I think the mobile phone solution can work just in Cambodia
1) where can I find on the web a list of the Wing agent in the country ? on the wing website I could not find it
2) living most of the time outside of Cambodia, Is it possible to transfer the amount using the web or just the mobile phone ? I think the mobile phone solution can work just in Cambodia
1) Wing outlets are in every district of the country, revamped website will include a map/list, should be up by end of next month.
2) Not currently, but you can expect to be able to send from other countries to Cambodian Wing account holders (not 8-digit code) by the end of next month; Thailand by the end of this month.
I'll put another post on K440 when that service launches as it appears to be a common request from expats in particular on the Wing FB page.
2) Not currently, but you can expect to be able to send from other countries to Cambodian Wing account holders (not 8-digit code) by the end of next month; Thailand by the end of this month.
I'll put another post on K440 when that service launches as it appears to be a common request from expats in particular on the Wing FB page.
Meum est propositum in taberna mori,
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
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many thanks for the prompt replaySpigzy wrote:1) Wing outlets are in every district of the country, revamped website will include a map/list, should be up by end of next month.
2) Not currently, but you can expect to be able to send from other countries to Cambodian Wing account holders (not 8-digit code) by the end of next month; Thailand by the end of this month.
I'll put another post on K440 when that service launches as it appears to be a common request from expats in particular on the Wing FB page.
2) I cannot understand it properly. I mean, I could open in Cambodia a Wing account but I would like to use it from abroad. How will works the new system.
3) another small issue. is to top up the Wing account from abroad. It could be interesting to transfer the money in the own Wing account through credit card or paypal
2) Mobile App is also in development so you would be able to access your account so long as you have internet access; Even so, currently you can use the existing 'USSD (text)' based system if you are on a roaming SIM (Cellcard, Smart) - try it next time you're abroad, lob in *989# and press go, it'll direct you to Wing; I personally find that functionality really useful topping up my FTB Prepaid Visa card when overseas, the transaction is real time so I can top up the card and then .... well, Mrs. Spigz can then spend it immediately before I waste it on beer or gadgets!
3) Sending money to a Wing account from abroad will also be possible via other banks (via SWIFT, etc.) and we're also looking at far more innovative (and cheaper) ways to achieve the same. I can't tell too much at the moment sorry, it'll spoil a very nice surprise!
3) Sending money to a Wing account from abroad will also be possible via other banks (via SWIFT, etc.) and we're also looking at far more innovative (and cheaper) ways to achieve the same. I can't tell too much at the moment sorry, it'll spoil a very nice surprise!
Meum est propositum in taberna mori,
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
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